1. If I order from Custom Karaoke Songs, will I get a physical disc of my order?
No, you will receive a link via email to download your order. If you need a physical DISC to be shipped you must contact us to request it. $5.00 Shipping charges will apply.
 

2. How long it takes to receive the link to download my order?
Orders are sent via email by our team within 1-2 hours after purchase. The most of the time customers receive the email in less than 20 min.
 

3. Is there a minimum purchase?
No, you can order any quantity.
 

4. Why can't I get brand new releases?

Karaoke music manufacturers intentionally withhold recent releases from the custom karaoke disc system until each song has been released on a manufacturer's pre-manufactured standard disc for at least 3 months. This establishes the popularity of certain recent releases while allowing the manufacturers to make a reasonable profit from the sale of their pre-manufactured discs before allowing the song to be used by CustomKaraokeSongs.com.
 

5. What Payment Methods Do You Accept?

We accept payments major credit cards via Paypal (You don't need to be a Paypal member to make a payment).
 

6. How secure are my credit card details when I submit my order online?

Your payment goes thru Paypal, so that means your purchase is secured by a recognized company that offer many services like seller protection.
 
 

7. I see the song I want listed 2 or 3 times. How do I know which to choose?

The same song may be listed multiple times by the same artist if different manufacturers. Once you place your order, our technicians will send you the best version available.
 

8. Are these Karaoke songs multiplex version?

None of the 35,000 songs that we offer have a demonstration track.
 

9. After burning my own Karaoke disc, will this play on my DVD or CD player?

In order to view on screen lyrics on your television, you need a CD+G compatible player. If you insert a Custom Karaoke Disc into a non-CD+G compatible player, you will hear the music but will not see any on screen lyrics. Please understand that most DVD players are not CD+G compatible and while they will play the music, they will not display the words on the television screen. Custom Karaoke Discs will even play in your car's CD player, but without television graphics (the words).

• Keep in mind your CD+G Player must be compatible to play CD-R Media.
• CD+G Player must not be more than 3 years old.

10. Where does CustomKaraokeSongs.com get the custom disc songs from?

CustomKaraokeSongs.com produces part of the songs that are available for karaoke downloads. We are also licensed by a number of manufacturers to reproduce their karaoke songs and compile them onto custom karaoke discs.

 

11. What format are the downloads?
CD+G into a ZIP folder.

Need more help? You can contact us any time by email or our live chat.